At Thilé & Kin, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party financial institutions)

Technical Information

• IP address
• Browser type and device information
• Pages visited and browsing behavior

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you about your order or inquiries
• Improve our website and customer experience
• Send updates, promotions or newsletters (only if you opt in)
• Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal information.

We may share your date with trusted third parties only when necessary, including:

• Payment processors (e.g, Stripe, PayHere, PayPal or any financial institution)
• Shipping and delivery providers
• Website hosting and analytic services

These providers are required to handle your data securely

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and usage
• Remember your preferences

You can choose to disable cookies through your browser setting, though this may affect site functionality.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee about security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data (where applicable)
• Opt out of marketing communications at any time

To make a request, please contact us using the Contact Us page.

7. Third-Party Links

Our website may contain links to third party websites.

We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via Contact Us Page.

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